Terms and Conditions

Hire of Equipment between Eventrent, hereafter known as the Owner, and the Hirer is as follows:

Agreement for the Hire of Equipment between Eventrent, hereafter known as the Owner, and the Hirer is as follows:

Hire Period:  The hire period is from the time the equipment leaves the owners possession.  No allowance can be made for time when equipment is not in use. The standard hire period is a maximum of 3 days, unless otherwise stated.

Hirer Pack-down (DIY):  If the hirer chooses to do their own event pack-down, items must be packaged in the same way they were delivered.  Any unexpected pack-down required by Eventrent upon collection of goods will be charged at our standard labour rate.

Afterhours Labour & TravelEventrent are available for delivery, installation, pack down and collection Monday to Saturday, between the hours of 8am-5pm.  If your event requires assistance outside of these hours an afterhours charge will be incurred.

Guest Numbers:   Final numbers & confirmed requirements are required no later than 10 days prior to the Event.   We allow a maximum of 20% reduction in total guest numbers and total event spend, based on the original event quote/pricing.

Hire Charge & Payment Terms: Upon confirmation of your booking, a non-refundable 50% deposit is required. Payment terms are in full 7 days prior to equipment leaving the Owners possession, unless otherwise arranged.

Cleaning & Packaging:  Equipment must be returned clean and in the condition they were hired in.    An additional cleaning fee will apply for items not returned clean.  Items must be returned in the packaging they were supplied in.  With the exception of linen items, which do not need to be returned clean.  Please do not use cello tape on boxes.  

Cancellation:   Cancellation by Hirer:  The owner will retain the full deposit to cover fees already spent and time incurred.    Cancellation due to bad weather:  Cancellation fees apply in the event of cancellation occurring as a result of bad weather.   Any cancellations or reductions within 10 days of the booking date will be charged for at full price. The owner reserves the right to charge for any expenses incurred over and above the deposit already charged.

Bond:  Credit card security maybe required which will act as a bond for any damaged goods.  If a credit card cannot be supplied, an additional deposit maybe required over and above the full payment amount and will be refunded upon satisfactory return of the hired equipment.  Please note: we charge an upfront bond with all carpet runners.

Equipment:  The hirer shall maintain the equipment in good working order during the period of hire and shall return the equipment, including all accessories (if applicable) after use.   The Owner does not represent or warrant the equipment supplied or its capacity or performance is fit for the purpose for which the hirer requires it.  While every endeavour is made to supply equipment as ordered, the owner reserves the right to substitute equipment where necessary.   Where required the hirer will be instructed in the correct use of the equipment.  However the hirer assumes responsibility for the correct use of the equipment whether instructed or not.    The Owner will not be responsible for any delays, accidents or loss or damage of any kind either directly, indirectly or consequently which may arise through defects or breakdowns of the equipment hired.

Non-Supply:  The Owner will endeavour to supply equipment as ordered but will not accept responsibility for non-delivery, delay in delivery or inability to supply equipment when required.  Where the Owner is unable to supply a product or service quoted for, an alternative product will be sought or a refund will be provided after consultation with the Hirer.

Damaged or Faulty Equipment:  If the Hirer considers any equipment to be damaged or faulty when supplied they must notify the Owner within 24 hours and the hire will cease from the time notification is received and the equipment is found to be damaged or faulty by the Owner.

Property Rights:  All equipment remains the property of Eventrent.co.nz.  The hirer is responsible to keep the equipment in his own possession and control.  All items are provided on a hire basis, unless otherwise stated.

Sub Hire of Equipment:  Equipment must not be re-hired or loaned by the Hirer to a third party without the Owner’s consent.

Photography:  Eventrent reserve the right to take images of your Event setup, which are to be used for promotional and marketing purposes.  Please advise Eventrent in advance if you do not wish for photos to be used publicly.

Extension:  If the hirer wishes to extend the period of hire, the hirer shall request an extension of the hire period from the Owner at least one day before the hire period expires.  The Owner cannot guarantee an extension of the hire period, although every effort will be made to accommodate the Hirers requirements.

Return of Equipment:  Any equipment not returned by the ‘returned by’ date will be charge to the Hirer’s credit card at full rates.  Items not returned within the 72 hour hire period may also incur additional hire charges, unless prior arrangement has been made.  Sale items do not need to be returned.

Hirer Liability:  The hirer shall be liable to the Owner for any damage caused to items, as a result of the breech of, or non-compliance to, any of the terms & conditions of this agreement.  The Hirer is responsible for all hire items for the duration of the hire period.  Damage includes but is not limited to wax residue, cigarette burns, non-removable stains and irreparable damages. Damage or loss of any hire items will be charged at full replacement cost to the supplied credit card.

Owner Liability:  Eventrent.co.nz accepts no liability whatsoever in respect of third party and similar risks or for personal injury or for consequential damage or loss.

Acknowledgement:  The hirer and any representative of the hirer who have taken possession of hire equipment are deemed to have read and understood the Terms & Conditions in the agreement.

Download a copy of our terms and conditions here  pdf Eventrent.co.nz - Terms & Conditions July 2018 (0.67MB)